This version was updated in August 5th 2026
Introduction
Your privacy matters.
This Privacy Policy explains what personal information may be collected when you visit this website, why it is collected, how it is used, how it is protected, and the choices you have regarding your personal information.
This website provides information about my consulting services, professional training courses, publications, and other professional activities. If you choose to contact me through one of the forms available on this website, I will only use the information you voluntarily provide to respond to your inquiry, provide the information you have requested, or communicate with you regarding my services.
I am committed to processing personal data responsibly, transparently, and in accordance with the General Data Protection Regulation (GDPR), applicable Romanian legislation, and generally accepted information security practices.
Please take a few minutes to read this Privacy Policy so you understand how your information is handled.
Who Is Responsible for Your Data
The data controller responsible for processing personal information collected through this website is:
Iordache Quality Services SRL
Represented by Ion Iordache
Reșița, Romania
Email: ion@ioniordache.com
Website: https://ioniordache.com
As the data controller, I determine why and how your personal information is processed whenever you interact with this website or communicate with me through its contact forms. If you have any questions regarding this Privacy Policy or the processing of your personal information, you are welcome to contact me using the details provided above.
What Information I Collect
You can browse this website without providing any personal information.
If you decide to contact me, request consulting services, inquire about a training course, download one of my publications, or otherwise communicate with me through this website, I may collect the information you choose to provide. This may include your name, email address, telephone number, organization, the content of your message, and any additional information you voluntarily submit.
Depending on how you interact with the website, certain technical information is also collected automatically. This may include your IP address, browser type, operating system, device information, pages visited, referring website, language preferences, and the date and time of your visit.
This technical information helps maintain the security, functionality, and performance of the website and allows me to better understand how visitors use the content.
Providing personal information through this website is entirely voluntary. However, if you choose not to provide the information requested in a contact form, I may not be able to respond to your inquiry or provide the information or services you have requested.
Why I Collect Your Information
Personal information is collected only for legitimate and transparent purposes.
Depending on your interaction with the website, your information may be used to respond to your inquiries, provide consulting or training information, prepare quotations or proposals, communicate regarding ongoing projects, deliver requested publications or resources, improve the content and usability of the website, maintain website security, analyze website usage through Google Analytics, and comply with legal, contractual, or regulatory obligations.
Your personal information is never sold, rented, or used for unsolicited marketing communications.
I do not use your personal information to make automated decisions about you, nor do I use it for profiling.
Legal Basis for Processing
Personal information is processed only where there is a lawful basis under the General Data Protection Regulation.
Depending on the circumstances, processing may be based on your consent, the need to take steps before entering into a contract or to perform a contract, compliance with legal obligations, or my legitimate interest in operating a secure, reliable, and professional website while responding to legitimate business inquiries.
Where processing is based on your consent, you are free to withdraw that consent at any time. Doing so will not affect the lawfulness of any processing carried out before your consent was withdrawn.
How Long I Keep Your Information
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal, accounting, tax, or regulatory obligations.
If you contact me but no professional relationship develops, your information will generally be retained only for the period reasonably necessary to respond to your inquiry and maintain appropriate business records.
Where consulting services, training, or other professional services are provided, certain information may be retained for longer where required by law or necessary to fulfil contractual obligations.
When personal information is no longer required, it is securely deleted or anonymized whenever reasonably practicable.
Who I Share Your Information With
Your personal information is treated confidentially.
Where necessary, limited information may be shared with carefully selected service providers that help operate this website or support my professional activities. These providers may include website hosting providers, email service providers, website security providers, backup services, analytics providers such as Google Analytics, and technical support providers.
These providers receive only the information necessary to perform their services and are expected to process personal information securely and in accordance with applicable data protection legislation.
I do not sell, rent, trade, or otherwise disclose your personal information for marketing purposes.
Your information may also be disclosed where required by law, by a competent public authority, or where disclosure is necessary to protect legal rights or comply with legal obligations.
International Transfers
Some of the service providers used to operate this website, including Google Analytics and certain hosting or email services, may process personal information outside the European Economic Area (EEA).
Whenever personal information is transferred internationally, appropriate safeguards are applied in accordance with the GDPR. These safeguards may include the European Commission’s Standard Contractual Clauses or other legally recognized transfer mechanisms designed to ensure that your personal information continues to receive an appropriate level of protection.
Cookies
This website uses cookies to ensure that it functions properly, improve your browsing experience, remember your preferences, and better understand how visitors use the website.
Some cookies are essential for the operation of the website and cannot be disabled without affecting its functionality. Other cookies, including analytics cookies, are used only where you have provided your consent through the cookie banner, where required by applicable law.
You can review, change, or withdraw your cookie preferences at any time by using the Cookie Settings available on this website. This Website uses a cookie consent mechanism that allows you to manage your preferences before non-essential cookies are activated, where required by applicable law.
For more detailed information about the cookies used, please refer to the Cookie Settings available through the cookie consent banner.
Website Security
Protecting personal information is an important part of maintaining a trustworthy website.
Reasonable technical and organizational measures are implemented to protect personal information against accidental loss, unauthorized access, misuse, disclosure, alteration, or destruction. These measures include website security monitoring, firewall protection, malware scanning, software updates, access controls, encrypted communications where appropriate, and other security practices intended to maintain the confidentiality, integrity, and availability of the website.
While every reasonable effort is made to safeguard personal information, no method of transmitting information over the Internet or storing electronic data can guarantee absolute security. For this reason, although I strive to protect your information using appropriate safeguards, no security system can eliminate all risk entirely.
Google Analytics
This website uses Google Analytics to better understand how visitors use its content and to improve the overall user experience.
Google Analytics collects information such as pages visited, approximate geographic location, browser type, device type, time spent on the website, and similar usage statistics. This information is used only in aggregated form to help improve the website and is not used to identify individual visitors.
Where required by applicable law, Google Analytics cookies are activated only after you have provided your consent through the website’s cookie banner. Google Analytics is configured, where reasonably possible, to minimize the collection of personally identifiable information.
Your Rights Under the GDPR
If the GDPR applies to the processing of your personal information, you have several important rights.
You have the right to request access to the personal information held about you, request that inaccurate or incomplete information be corrected, request the deletion of your personal information where applicable, request that processing be restricted under certain circumstances, object to certain types of processing, request the transfer of your personal information where this right applies, and withdraw your consent whenever processing is based on consent.
You also have the right to lodge a complaint with the competent supervisory authority if you believe your personal information has not been processed in accordance with applicable data protection legislation.
If you wish to exercise any of these rights, please contact me using the details provided below. I will respond as soon as reasonably possible and, where applicable, within the timeframes established by the GDPR.
Children’s Privacy
This website is intended for professionals, organizations, and individuals seeking consulting, training, or professional information. It is not directed at children under the age of 16, and I do not knowingly collect personal information from children.
If you believe that personal information relating to a child has been submitted through this website, please contact me. I will take appropriate steps to review the information and, where necessary, remove it as soon as reasonably practicable.
Links to Other Websites
This website may contain links to third-party websites provided for your convenience or additional information. Once you leave this website, I am not responsible for the content, security, or privacy practices of those websites. I encourage you to review the privacy policies of any third-party websites you choose to visit.
Contact Forms
When you submit a contact or inquiry form through this website, the information you provide is used only to respond to your request, communicate with you about the services or information you have requested, and maintain appropriate business records where necessary.
We will never use the information you provide through these forms for unsolicited marketing communications, and we will not share it with third parties for marketing purposes.
Contact Information
If you have any questions about this Privacy Policy, the processing of your personal information, or if you wish to exercise any of your rights under the GDPR, you are welcome to contact me.
Iordache Quality Services SRL
Represented by Ion Iordache
Reșița, Romania
Email: ion@ioniordache.com
Website: https://ioniordache.com
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation, professional practices, technology, or the operation of this website. The most recent version will always be published on this page. Any changes become effective immediately upon publication unless otherwise stated.