1. Introduction And Acceptance
Welcome to ioniordache.com (“Website”), owned and operated by Iordache Quality Services SRL, represented by Ion Iordache. Throughout these Terms, the terms “Ion Iordache”, “we”, “our”, and “us” refer to Iordache Quality Services SRL, the owner and operator of IonIordache.com.
These Terms of Use (“Terms”) govern your access to and use of this Website, including its content, Insights (blog), Useful Materials, downloadable resources, online courses, consulting services, and any products or services made available through the Website.
By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy. If you do not agree with these Terms, please do not use the Website.
These Terms apply to all visitors, users, customers, and anyone who accesses or interacts with the Website.
2. Changes to These Terms
These Terms may be updated from time to time to reflect changes in legislation, professional practices, technology, or the services offered through the Website.
The most recent version will always be published on this page, together with its effective date. Unless otherwise stated, any changes become effective immediately upon publication.
Your continued use of the Website after any updates have been published constitutes your acceptance of the revised Terms.
3. Intellectual Property
Unless otherwise stated, all content published on this Website, including articles, Insights, Useful Materials, downloadable resources, course materials, presentations, guides, graphics, illustrations, logos, photographs, videos, text, and other original works, is the intellectual property of Iordache Quality Services SRL or is used with the permission of the respective rights holders.
All content is protected by applicable copyright, trademark, and other intellectual property laws. Accessing, downloading, or purchasing any material from this Website does not transfer ownership of that material or of any associated intellectual property rights.
Unless expressly permitted in writing, you may not reproduce, modify, distribute, publish, transmit, sell, license, or otherwise use any content from this Website for commercial purposes. Any rights not expressly granted under these Terms remain reserved.
4. Copyright Infringement
Iordache Quality Services SRL respects the intellectual property rights of others and expects visitors to do the same.
If you believe that any content published on this Website infringes your copyright or other intellectual property rights, please contact us using the contact information provided at the end of these Terms. Please include sufficient information to identify the material in question and explain the basis of your claim. Legitimate requests will be reviewed promptly, and appropriate action will be taken where required.
5. Permitted Use
You may access and use this Website for lawful personal, educational, or internal business purposes. Subject to these Terms, you may browse the Website, read articles, download resources that are made available for download, and purchase educational materials or services offered through the Website.
You may also print or retain copies of materials for your own reference or for the internal needs of your organization, provided that all copyright notices and other proprietary notices remain intact.
Nothing in these Terms grants you the right to reproduce, distribute, publish, sublicense, or commercially exploit any content made available through this Website unless Iordache Quality Services SRL has provided prior written permission.
6. Prohibited Use
To protect the integrity of the Website and its educational resources, you agree not to use the Website or its content in any manner that is unlawful or inconsistent with these Terms.
Without prior written permission, you may not copy substantial portions of the Website, reproduce or redistribute downloadable materials, upload course content or documents to file-sharing platforms, resell or commercially exploit any educational resources, remove copyright notices, or present any part of the Website or its content as your own work.
You also agree not to attempt to interfere with the operation or security of the Website, introduce malicious software or code, gain unauthorized access to any part of the Website or its supporting infrastructure, or use automated tools to harvest, scrape, or systematically collect content except where permitted by applicable law.
7. Useful Materials and Educational Resources
The Website may provide access to free or paid educational resources, including guides, presentations, templates, checklists, white papers, downloadable documents, and other professional materials intended to support learning and professional development.
Unless expressly stated otherwise, all such materials remain the intellectual property of Iordache Quality Services SRL. Downloading, accessing, or purchasing a resource grants you a limited, non-exclusive, non-transferable licence to use that material for your personal or internal business purposes. It does not transfer ownership or permit redistribution, resale, public publication, or incorporation into commercial products without prior written permission.
Free resources may be shared by linking directly to the original page on this Website. However, the materials themselves may not be republished, redistributed, or made available through other websites, platforms, or repositories without prior written consent.
8. Online Courses, Examinations, and Training Materials
The Website may offer online courses, professional training programs, examinations, and other educational services designed to support learning and professional development.
Unless expressly stated otherwise, purchasing access to a course, examination, or training material grants you a personal, non-exclusive, non-transferable licence to access and use the content for your own educational or internal business purposes. Ownership of the course content and all related intellectual property remains with Iordache Quality Services SRL or the respective copyright holder.
Course materials, presentations, videos, examinations, downloadable documents, and supporting resources may not be copied, reproduced, distributed, shared, sold, sublicensed, published, or made available to third parties without prior written permission.
Access to online courses or examinations may be suspended or terminated where these Terms are violated or where unauthorized sharing, copying, or misuse of the educational materials is identified. We also reserve the right to suspend or terminate access to any course, examination, downloadable resource, or other service where we reasonably believe that continued access could compromise the security or integrity of the Website or its educational resources.
9. Consulting Services
The information provided through consulting services is based on the information, documentation, and circumstances presented by the client at the time the services are performed.
While every effort is made to provide practical, accurate, and professionally sound advice, consulting services do not constitute a guarantee of certification, regulatory compliance, audit success, or any particular business outcome. The implementation of recommendations, operational decisions, and ongoing compliance remain the responsibility of the client.
Where consulting services are governed by a separate written agreement, that agreement will take precedence over these Terms to the extent of any inconsistency.
10. Purchases and Payments
Certain products, services, courses, examinations, or downloadable resources may be available for purchase through the Website.
By placing an order, you confirm that the information you provide is accurate, complete, and that you are authorized to use the selected payment method. Payments are processed through secure third-party payment providers, and Iordache Quality Services SRL does not store or have access to your complete payment card information.
We reserve the right to refuse, cancel, or limit any order where fraud, unauthorized transactions, pricing errors, technical issues, or other exceptional circumstances are reasonably suspected.
We reserve the right to correct typographical errors, inaccurate descriptions, or pricing errors at any time, including after an order has been submitted. Personal information collected during purchases is processed in accordance with our Privacy Policy.
11. Refund and Cancellation Policy
Due to the nature of digital products and educational services, refunds are generally not available once a downloadable resource has been delivered or access to an online course or examination has been granted.
If you experience a technical problem that prevents you from accessing purchased materials, downloading a resource, or completing an examination due to a fault with the Website, please contact us as soon as possible. Every reasonable effort will be made to resolve the issue or, where appropriate, provide a replacement, alternative access, or refund at our discretion and in accordance with applicable consumer protection legislation.
Where consulting services have been agreed separately, any cancellation or refund conditions will be governed by the terms of the applicable service agreement.
Nothing in this section limits any rights that you may have under applicable consumer protection laws. Requests for assistance regarding purchases should be submitted within a reasonable time after the issue is discovered.
12. Third-Party Websites and Services
This Website may contain links to third-party websites, platforms, or services provided for your convenience or additional information. Such links do not constitute an endorsement, recommendation, or approval of the content, products, services, or policies of those third parties.
Iordache Quality Services SRL does not control and is not responsible for the availability, accuracy, security, or privacy practices of third-party websites. If you choose to access any external website through a link provided on this Website, you do so at your own discretion and are encouraged to review that website’s terms and privacy policies.
13. Professional and Educational Disclaimer
The content published on this Website, including articles, Insights, presentations, downloadable resources, guides, online courses, and other educational materials, is provided for general informational and educational purposes only.
Although every reasonable effort is made to ensure that the information is accurate and current at the time of publication, the content should not be interpreted as legal advice, regulatory advice, certification advice, or professional consulting applicable to every organization or situation.
Every organization operates within its own legal, operational, and risk environment. Decisions regarding information security, management systems, compliance, data protection, artificial intelligence, or any other professional matter should be based on an assessment of the specific circumstances and, where appropriate, independent professional advice.
Your use of the information available through this Website is entirely at your own discretion and risk.
14. Availability of the Website
Every reasonable effort is made to keep the Website and its services available and up to date. However, Iordache Quality Services SRL does not guarantee that the Website will always operate without interruption, error, delay, or temporary unavailability.
From time to time, the Website may be updated, modified, suspended, or temporarily unavailable due to maintenance, security improvements, technical issues, or circumstances beyond our reasonable control.
We reserve the right to modify, replace, suspend, or discontinue any part of the Website, its content, products, or services without prior notice. We do not guarantee that the Website will always be free from viruses, malware, or other harmful components, although reasonable measures are taken to maintain its security.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Iordache Quality Services SRL shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your access to, use of, or inability to use this Website, its content, downloadable resources, educational materials, products, or services.
This includes, without limitation, any loss of data, business interruption, loss of profits, reputational damage, or other commercial losses resulting from reliance on information published through the Website, technical failures, security incidents, unauthorized access, or circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
16. Force Majeure
Iordache Quality Services SRL shall not be liable for any delay or failure to perform obligations under these Terms where such delay or failure results from circumstances beyond reasonable control. These circumstances include, without limitation, natural disasters, fire, flood, power outages, internet or telecommunications failures, cyberattacks, acts of government, labour disputes, epidemics, pandemics, or failures of third-party service providers.
Reasonable efforts will be made to restore services and minimize any disruption as soon as reasonably practicable.
17. Indemnification
You agree to indemnify and hold harmless Iordache Quality Services SRL, together with any employees, contractors, representatives, or service providers acting on his behalf, from any claims, liabilities, damages, losses, costs, or reasonable legal expenses arising from your breach of these Terms, your misuse of the Website, or your infringement of any applicable law or the rights of another person or organization.
18. Severability
If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall continue in full force and effect.
19. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of Romania, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the use of this Website shall be subject to the jurisdiction of the competent courts of Romania, unless otherwise required by applicable law.
20. Contact Information
If you have any questions regarding these Terms of Use or the use of this Website, you are welcome to get in touch.
Iordache Quality Services SRL
Reprezentată de Ion Iordache
Reșița, România
E-mail: ion@ioniordache.com
Website: ioniordache.com
These Terms of Use were last reviewed on August 5, 2026.